Arbonne UK Boutique
Roantree Incentive Marketing Privacy Policy

COLLECTION AND USE OF PERSONAL INFORMATION
Roantree Incentive Marketing limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may in-clude your name, address, telephone number, e-mail address, a description of the item re-quested or purchased and the IP address of your computer.

Information Voluntarily Provided
There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.

Internet Database
Roantree Incentive Marketing has created an Internet database to allow consumers to store their shipping and billing information, track the status of their order, list previous orders and retain email preferences. Registration is entirely voluntary and you have the ability to correct or delete the information at any time. This information is accessed through the "My Account" section of the site.

Marketing Information
Roantree Incentive Marketing does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Roantree Incen-tive Marketing will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of mar-keting information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.

Roantree Incentive Marketing - SAFE SHOPPING GUARANTEE
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at store. DocuSign Envelope ID: 42847EB8-2ADD-4DE3-9223-C5ACA96CA962 Page 47

ACCESS TO PERSONAL INFORMATION
Roantree Incentive Marketing is commented to ensuring that we have no personal infor-mation about customers that is not absolutely necessary in order to provide them with excel-lent service. We are also committed to ensuring that information about our customers is ac-curate and up-todate. In order to ensure compliance with these policies, Roantree Incentive Marketing has appointed a Privacy Officer to oversee all aspects of its privacy policies and practices. If you wish to know what information we currently have about you, or are dissatis-fied with Roantree Incentive Marketing ’s privacy policies or practices, you should send a written request or complaint to the Privacy Officer at the address below.
Roantree Incentive Marketing Ltd
5 Lancaster Court
Coronation Road
High Wycombe
Buckinghamshire
HP12 3TD
The Privacy Officer will investigate the matter and respond to your request within 30 days. In the event that you become aware that the information we have about you is incorrect, you should notify the Privacy Officer, who will ensure the information is updated. In the case of a complaint, the Privacy Officer will take corrective action (if necessary) and will advise you of the steps taken to correct the problem. If you are still unsatisfied with the actions taken, you may be entitled to make a written complaint to the appropriate government or legislative body.
Effective Date: April 2016

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1. DATA PROTECTION

1.1 COLLECTING INFORMATION
(a) Website Data
When the Website is accessed, various data is automatically collected from the computer's log files. Roantree Incentive Marketing distinguishes between master data (e.g. IP address, date and time of access, etc.) and transaction data (e.g. name of file accessed, click path, etc.). Such data is DocuSign Envelope ID: 42847EB8-2ADD-4DE3-9223-C5ACA96CA962 Page 48 analysed in anonymized form for statistical purposes, for example to see how many times the portal is accessed in one day. Furthermore, all the data sent by the User (e.g. name, search data, booking requests, form data, etc.) is stored, even if it is not part of a completed transaction (e.g. an order). Such data is deleted after a maximum of 30 days. (b) Cookies
Roantree Incentive Marketing, like most internet services, may use cookies to make the Website easier for Users to use. Cookies are a component of the browser software and save information on the computer of the User about his/her use of the Website. This lets Roantree Incentive Marketing recognise the computer of the User as one on which has already used the Website. Most browsers accept cookies automatically. However, the User can change the browser settings so that cookies are not accepted or only accepted with his/her approval. The Website can also be used without cookies, but it is easier to use if cookies are switched on. Users can delete all the cookies from their hard disk at any time, or deactivate them in their browser settings to prevent the data about your use of the Website being transmitted to Google. (c) Google Analytics data
The Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics also uses cookies. Anonymous data (including the Users IP ad-dress) about the use of the Website is transmitted to and stored on a Google server. Google uses this information to prepare reports for Roantree Incentive Marketing about website ac-tivity. By using the Website, the User consents to Google processing the data recorded about him/her. More about how Google Analytics protects data at: http://www.google.com/intl/de_ALL/privacy.html.

1.2 THIRD PARTIES
In compliance with data protection laws, the Users data may be passed on to third parties that process this data on behalf of Roantree Incentive Marketing. This may involve transferring the data abroad. The Users data may be passed on within Roantree Incentive Marketing and used by the other companies of Roantree Incentive Marketing to the same extent as Roan-tree Incentive Marketing is entitled to use it. It is treated confidentially and not made accessi-ble to other third parties unless this is required by the DocuSign Envelope ID: 42847EB8-2ADD-4DE3-9223-C5ACA96CA962 Page 49 applicable law and especially by the responsi-ble authorities, or if this becomes necessary to protect or enforce the legitimate interests of Roantree Incentive Marketing.

1.3 USING THE DATA
The collected data is treated in good faith and used by Roantree Incentive Marketing to carry out business transaction, to improve the functions on the Website, to offer competitive ser-vices, and for purposes of analysis, marketing and consultancy. In particular, the Users data may be used to offer the User a personalised service and to facilitate optimum use of the Website. In addition, Roantree Incentive Marketing may send the User offers and information that are of personal interest to the User (though the User can tell Roantree Incentive Market-ing at any time that he/she does not or no longer want to receive information).

1.4 PERSONALITY PROFILE
Roantree Incentive Marketing draws the Users attention to the fact that the consolidation of collected data may constitute a "personality profile" (depending on the type and amount of data available). A personality profile is created when a collection of data enables significant aspects of the Users personality to be evaluated. Roantree Incentive Marketing is the owner of the collected data and may pass this data on to third parties that process it on behalf of Roantree Incentive Marketing. This may involve transferring the data abroad.

6. MODIFICATIONS OF THESE TERMS OF USE
Roantree Incentive Marketing reserves the right to revise these Terms of Use at any time. The user is responsible for regularly reviewing these Terms of Use. Continued use of the Website following any such changes shall constitute the user's acceptance of such changes.

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